GENERAL

This website is operated by Party Circle Ltd. These terms and conditions apply to the use of the www.partycircle.com website only. References to Partycircle.com as ‘we’, ‘us’ and ‘our’ shall be deemed to be references to Partycircle.com. References to ‘you’, and ‘your’ shall be deemed to be references to persons placing an order via the Partycircle.com website.

Please note that these terms and conditions may be changed at any time without prior notice to you and you are strongly advised to check the current terms and conditions each time you order from us.

By placing an order, you agree to be bound by these terms and conditions. If you do not agree to these terms & conditions, you must not order through our website.

For more information please emails us at: 
Email: hello@partycircle.com

INFORMATION ON OUR WEBSITE

The information and data displayed on our website is to the best of our knowledge accurate at the time of publication. However, Partycircle.com provides no guarantees, warranties, or assurances of any kind that the site is error free and reserves the right to make modifications at any time without prior notification.

Each product purchased is sold subject to its product description. We will take all reasonable care to ensure that all details, descriptions and prices of the products appearing on our website are correct at the time when the relevant information was entered into the system. Although we aim to keep our website as up to date as possible, the information may not always reflect the product information exactly at the moment you place an order. We cannot confirm the price of a product until your order is accepted by us.

Furthermore, while the color reproduction of the products is a close representation, we cannot accept any responsibility for any variation in color caused by the browser software or computer system used to view the products. 

PRICE ADJUSTMENT POLICY

We are unable to offer a price adjustment on items originally purchased in a sale or on any special promotion items that are temporarily reduced in price. Once an item has been purchased at a discounted sale price, no price adjustment will be offered should the item be further marked down.

COPYRIGHT & INTELLECTUAL PROPERTY

The copyright in this website belongs to Party Circle LTD. and will at all times remain with us. You may access this website for your own non-commercial use only. You may not copy, publish, modify, transfer, create derivative works from, commercially exploit or otherwise use in whole or part any of the content on this website.

You may not delete or alter in any way any copyright, trade mark, intellectual property or other legal notices from any part of this website. 

ORDERS

When you place an order to purchase a product, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us and complete when we send email confirmation to you that we've received your order and the order has been accepted. Any products on the same order which we have not confirmed in the dispatch email do not form part of that contract.

When you place an order with us it will be deemed that you have read, understood and agreed to these Terms & Conditions.

When you place an order, we will require your name, email address, credit/debit card, phone and address details. This information is required in order to process your request or inform you of acceptance of the order. A contact phone number is needed so we can get in touch if there is a problem with your order.

After placing an order online, we will provide you with confirmation that your order has been received but this is not confirmation that your offer to buy the items has been accepted. Our contract for the sale of our products will only exist once an order has been accepted, charged, processed and dispatched to you.

Should there be an issue with your order, one of our Customer Service team will contact you either by phone or email. 

Party Circle LTD. reserves the right to reject any offer of purchase by you at any point. Please note that whilst we will make every effort and reasonable care to keep your order details and payment secure, we cannot be responsible for any loss you may suffer if a third party procures unauthorized access to any information that you supply when accessing or ordering from Partycircle.com

Please ensure that you check all items on receipt, as faulty or damaged items must be reported within 7 working days of delivery date. 

DELIVERIES 

We offer next business day delivery in Kuwait for all orders placed before 1 PM. Orders placed after 1 PM, will be scheduled for the following next business day.

We deliver to all GCC countries. Right now if you require GCC delivery, please contact us via email for a shipping quote.

Before you finalize and submit your order please ensure the delivery address is correct including the postcode.

Please also check your order confirmation as we will have to charge an additional fee should the parcel be dispatched with an incorrect address on.

While every effort is made to deliver within the time period specified, we shall not be liable to any person for loss or damage which may arise from not receiving the order on the specified day.  

Please inform us via email at hello@partycircle.com

CONTRACT CANCELLATION

By law, customers have the right to withdraw from the purchase of an item purchased online within fourteen working days of the day after the day on which the item is delivered.

To cancel your purchase and return it to us, you must let us know within 7 working days of receiving your parcel. Please inform us via email at hello@partycircle.com

You will then need to return the whole order to us, at your own expense if you have already received it. Once we receive the whole order back, we will issue a full refund excluding the delivery charge via your original method of payment provided the goods are securely packed and returned in original condition.

You are responsible for the cost of returning your item(s) to us, unless you received a faulty, damaged or wrongly dispatched item.

Where goods are delivered to a third party you will need to be able to return the goods you ordered to us to be able to exercise this right.

This does not affect your statutory rights. 

RETURNS POLICY

Goods must be returned to us within 7 days of receipt, undamaged and in their original packaging with the returns form completed. Please ensure full details and order reference number is clearly written on the form.

You are responsible for the cost of returning your item(s) to us, unless you received a faulty, damaged or wrongly dispatched item.

Please repack your item with care using all the original packaging or a suitable alternative. As the goods are your responsibility until they reach our warehouse.

We will inspect the returned item and will notify you of your refund/replacement or exchange via email. We try to process returns as soon as possible once they have reached our Warehouse. However, returns can take up to 21 days to be processed, especially during busy periods.

We will typically refund any money owed to you using the same method originally used by you to pay for your purchase. If it’s not possible we will contact, you via phone or email.

We cannot accept returns of any used products unless faulty.

Returned goods found to be used, damaged, marked or scratched will not be refunded or exchanged, and will be returned to you. This also applies if an item has not been packaged properly and has been damaged in transit back to us. 

We cannot be held responsible for goods lost in transit.

Postage charges for returned products are the full responsibility of the purchaser, and are non-refundable by Partycircle.com

Please make sure to read all care instructions on the products. If an item is not cared for as per our guidelines and recommendations, and the product has been damaged because of this, we cannot be responsible and we will not be able to issue a replacement, an exchange or a refund. 

REFUNDS

We will inspect the returned item and will notify you of your refund/replacement or exchange via email.

This is usually done within 5 working days of receiving your return into our Warehouse. During busy periods, please allow up to 21 days for your return to be received and processed.

Refunds - Your refund will be issued via the original method of payment. (If your original payment card has expired, please provide us with your new card’s expiry date only. Please do not send any other card details).

Please read and follow all warnings and instructions, failure to do so may invalidate any request for return or replacement. 

DAMAGED / FAULTY GOODS

Please ensure that you check all items on receipt, as faulty or damaged items must be reported within 7 working days of receiving the parcel.

If an item is deemed to have a manufacturing defect or is not fit for purpose, or a manufacturing fault occurs within 6 months, we will offer a replacement, an exchange or a refund. 

RETURNING AN ITEM

You are responsible for the cost of returning your item(s) to us, unless you received a faulty, damaged or wrongly dispatched item.

Please ensure that you include the returns form within the parcel.

Returns can take up to 21 days to be processed, especially during busy periods.

We cannot accept responsibility for packages that never reach us. 

PROMOTIONS 

Please note that only one promotion code offer can be used at any one time. Although we will instruct affiliate windows, press and magazines to remove offers or promotions from their sites/publications when they are no longer valid, we cannot be responsible for the failure to do so and will not be in the position to refund any price discrepancies between such articles and our website. 

DISCLAIMER AND LIMITATIONS OF LIABILITY

Partycircle.com does not look to exclude or limit liability for personal injury or death arising from its negligence or that of its employees, agents, members or directors or for any misrepresentation that is fraudulent.

To the utmost extent allowed by law and save as provided above, Partycircle.com shall not be liable to you by reason of any representation, or any implied condition, guarantee, or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Partycircle.com or any of its employees, agents, members or directors or otherwise) for any indirect special or resultant loss or damage (including but not limited to loss of profit or loss of saving), expenses, costs, or other claims for compensation whatsoever which arise out of, or in connection with the use of the Partycircle.com website, the supply of the products or their use of resale by you).

Whilst we try and do everything reasonable to try and keep the information on this website up-to-date and correct, Partycircle.com do not give any warranty to its completeness or correctness and Partycircle.com cannot be held responsible for any omissions, errors or for any resulting implications from the use of this information.

Partycircle.com make all reasonable effort to ensure a reliable and fast service but we do not guarantee that your use of this website will be free from interruption or errors and cannot be held responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto computer systems.

 

Happy partying!

xoxo

Party Circle Team